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Privacy Policy

Privacy Policy

1. Introduction

Sindh Rural Support Foundation (SRSF) is a non-governmental, non-profit organization committed to improving the quality of life of vulnerable communities through education, healthcare, clean drinking water, livelihoods, emergency relief, and other community development initiatives.

SRSF respects the privacy of its donors, website visitors, volunteers, partners, and other stakeholders. This Privacy Policy explains how we collect, use, protect, and manage personal information through our website, https://srsfpakistan.org/.

2. Information We Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information, including email address and phone number.
  • Donation amount, selected programme or cause, payment method, and transaction reference.
  • Information you voluntarily provide through contact forms, emails, or other communications.
  • Basic technical information, such as browser type, device information, and website usage data, where applicable.

Donors should not send passwords, PINs, or complete payment-card details to SRSF by email or through general contact forms.

3. How We Use Your Information

SRSF may use collected information to:

  • Process, verify, and acknowledge donations.
  • Maintain financial, accounting, audit, and organizational records.
  • Communicate with donors regarding their contributions or enquiries.
  • Respond to requests, complaints, and support queries.
  • Improve website functionality, security, and user experience.
  • Meet applicable legal, regulatory, reporting, and compliance requirements.

4. Online Payments

Online donations may be processed through Meezan Bank or other payment service providers approved and integrated with our website.

Payment transactions are subject to the relevant provider’s terms, privacy practices, and security procedures. SRSF does not intend to store complete payment-card numbers, card security codes, or banking passwords on its website. The information collected or made available to SRSF may depend on the payment method and integration used.

5. Sharing of Information

SRSF does not sell personal information to third parties. We may share relevant information when necessary with:

  • Banks and payment service providers to process or verify transactions.
  • Auditors, professional advisers, and authorized service providers.
  • Government, regulatory, or law-enforcement authorities where disclosure is legally required.
  • Other parties where the donor has provided consent or disclosure is otherwise permitted by applicable law.

6. Data Security and Retention

SRSF takes reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

Information may be retained for as long as necessary for donation administration, accounting, audits, legal obligations, dispute resolution, and legitimate organizational purposes. No online system can be guaranteed to be completely secure.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support essential website functions, improve performance, and understand website usage. Cookie availability and settings may depend on the website tools and services in use. Visitors can manage cookies through their browser settings.

8. External Websites

Our website may contain links to third-party websites, including payment service providers. SRSF is not responsible for the privacy practices, content, or security of external websites. Visitors should review the relevant third party’s privacy policy before providing personal information.

9. Your Privacy Requests

You may contact SRSF to ask about your personal information, request correction of inaccurate details, or raise a privacy concern. Requests will be reviewed subject to identity verification, applicable legal requirements, and legitimate record-retention obligations.

10. Changes to This Policy

SRSF may update this Privacy Policy when necessary to reflect changes in its operations, website, payment services, or applicable requirements. The updated version will be published on this page with a revised effective date where appropriate.

11. Contact Us

For privacy-related questions or requests, please contact:

Sindh Rural Support Foundation (SRSF)
SRSF PIU Office, DHA Phase VIII-B, Khayaban-e-Ghalib, Karachi, Sindh, Pakistan
Email: srsf.pk@gmail.com
Phone: 0311-1142577
Website: https://srsfpakistan.org/